Proactive monitoring is a term that means oversight of an IT network’s technical operations. Plenty of companies in LA lack IT support. In fact, some small businesses rely on a single in-house employee to handle all IT and tech hurdles. Some businesses use proactive monitoring. Others have no such monitoring. Certain companies use proactive monitoring in highly creative capacity that just might be worth replicating at your LA business. Here is a look at some of the ways proactive monitoring can be used to help your business reach its potential:
Use Proactive Monitoring During Sales Pushes
Proactive monitoring can prove quite helpful during sales drives that are time-sensitive. If the aim is to sell services or a product on the web, proactive monitoring will prove essential as it stops network downtime from occurring that can reduce sales conversions. The service provider resolves network issues in a remote manner, making the level of support provided during a sales push that much more helpful.
Proactive Monitoring Will Help During Business Hours
IT network downtime has the potential to zap your team’s productivity. Have your network monitored during business hours and the odds of a drop in productivity due to downtime will be that much smaller. Sophisticated diagnostic tools will be used to solve most problems in a remote manner. If technicians are necessary on-site, they will be able to problem-solve in-person as necessary.
Proactive Monitoring is Also Helpful After Traditional Business Hours
Problems with the network are just as likely to occur when people are away from the office as when they are working. An LA IT support team can provide you with ’round the clock proactive monitoring. This way, you won’t have to show up at the office on Monday morning following a weekend or holiday only to find the network is down. Even if the network is operating, if a critically important component malfunctioned the night prior, getting work done in a timely manner the following day will prove quite challenging. Proactive monitoring can pinpoint problems and get the wheels in motion for a quick fix.
Monitoring Will Also Prove Important During Holidays
The network should be monitored on weekends and holidays. If no one is going to be at the office during the holidays, have a third-party perform proactive monitoring of your network. This monitoring will provide you with the invaluable peace of mind necessary to fully enjoy your time off from work.
If you are in need of tech assistance of any sort, look no further than our LA IT support team. At Advanced Networks, we provide managed IT services, backup and disaster recovery, hardware as a service, network design and integration, virtualization, and more. Contact us today to coordinate an initial no-cost consultation.