If your business does not have a network operations center (NOC), you should consider engaging a team from your IT support provider in LA. In general, a NOC can be defined as a centralized location from which specialist IT engineers perform network management tasks. Network management encompasses processes such as maintenance of hardware and software components, troubleshooting, repair, and monitoring. If you are uncertain about your need for a NOC team, consider these outlined potential advantages for your business:
Increased Uptime
Businesses lose revenue due to network downtime. This is a common problem for companies without an in-house IT department or NOC team. This issue can be attributed to unexpected faults and failures in the commercial computer setup. In addition, the time taken by repair people can be long, causing an extension of the downtime. When you hire an MSP, you will enjoy increased uptime. The technicians will monitor the network and discover faults immediately they occur. In most cases, the NOC engineers will resolve the issues before you realize their existence. In addition, MSPs have a fast response time which eliminates the wait time for troubleshooting and repair.
Expert Assistance
Numerous enterprises suffer because they lack the right expertise to deal with their IT network problems. Typically, it is hard to find and retain great tech talent for in-house and the cost of doing this would be astronomical. With an IT support provider in LA, you will have access to multiple experts without the high labor costs. Simply speaking, NOC engineers working for managed service providers have advanced certifications in the IT sector. Additionally, they have experience working with different companies and handling diverse issues related to commercial networks. Unlike a standard IT technician, a NOC engineer is a specialist with the ability to resolve large scale business problems with ease.
Lower IT Expenses
The cost of maintaining a commercial network and establishing a network operations center is high. If you choose this option, you will need to invest in multiple types of hardware and software components, in addition to the labor. The total capital expenditure can cripple the business or at least set the operation back significantly. Fortunately, you can reduce the cost by engaging NOC engineers through your MSP. The IT support company will provide most of the resources required for network management.
Better Security
Proper IT security is essential for your commercial network. There are numerous threats from unscrupulous people who have harnessed the power of advanced technology. The potential sources of problems include general hacking, viruses, ransomware, spyware, phishing, and worms. These types of attacks can cause widespread losses and result in the loss of customer trust. With a NOC, you will not only have anti-malware, resilient firewalls, and web filters; you will also have technicians monitoring the business network around the clock. If they notice hacking attempts or other similar problems, they will take proactive action to limit the risk of network compromise.
When you choose a reliable IT support provider in LA with an experienced NOC team, you will avoid losses and maximize the potential of your network. To learn more about the benefits of a network operations center, consult us at Advanced Networks today.