Every business has to evaluate and navigate the complexities of deciding how to manage IT. They can choose between in-house services and outsourcing. Below, our Irvine IT support team has put together some information on both of these options for you. Read on and see what works for you.
Internal IT Services
You need a properly trained, full-time staff to have adequate internal IT services. Having this staff on payroll and keeping them current with the latest technological developments is not cheap. The benefits of blending IT with organizational culture, however, may be enough to offset the costs involved. Each company has a way of doing things that can only be understood by its staff, including its geeks.
We are in an age where the most important commodity for a business is information. This state of affairs makes it necessary for companies to put measures in place to ensure data remains secure. Internal IT services give a business more control of its information, ensuring it doesn’t fall into the wrong hands. Contractors, on the other hand, have little or no loyalty to their clients, and they may mishandle the data.
When you outsource, you have no human resource obligations to the staff. You also benefit from outsourcing because you get access to a skill pool that would cost you an arm and a leg to recruit and maintain internally.
Unfortunately, when you outsource, the team will have no understanding of the inner workings of your company. Technicians are unable to understand the people who use this technology or understand the environment in which they use it. The disconnect between technology and its everyday users reduces efficiency.
When you have a large IT working force, you have to pay their salaries throughout. This includes when their services are not being used in the company. When you outsource to Irvine IT support providers, for example, you only pay when you need the services. This arrangement allows you to only pay for the services you need, thus saving money.
As your company grows, it becomes more complicated. This complexity blurs the line between internal IT support and outsourcing. Technology evolves fast, and it is virtually impossible to have people in the IT department who are well-versed in the entire body of knowledge necessary. Managed IT service providers spend all their time watching for developments and acquainting themselves. There is always a chance you will need their services. Contact us at Advanced Networks if your Irvine business needs IT support solutions, whether you need the full package from a dedicated team or input from an outsider.