For your business to withstand the competition, you will need competent Irvine IT support from a reputable provider. If you are considering managed services, you will need to decide whether you will use a virtual company or a local provider. The two options have their pros, but small firms will especially benefit the local presence of a managed service provider. The benefits of a local provider include:
Expedited Disaster Recovery
Virtual Irvine IT support will cushion your company from all software related issues. In the face of physical disasters like a water main break, however, a local provider will physically evaluate the situation quickly and create an action plan. It can be tasking to describe the scope of the problem over the phone or by email, which is why it is better for the IT personnel to come to your business location. You may have to contact a nearby technician if you want the problem handled immediately, which only increases the costs on your end.
Personalized Service
A local IT support provider adds a personal touch to their services. They evaluate your organizational structure over time and create a unique solution for you. Since they understand your firm’s objectives, their IT plans will accommodate the future needs of your firm. Your company, on the other hand, cultivates relationships with the IT personnel, which only makes the partnership more effective.
Virtual providers mostly craft generalized solutions to fit every business. You will also miss out on the personalized touch of local providers if you opt for a large company. With local IT support, you can be sure your needs are well taken of.
On-site Training
A virtual IT service provider will equip your staff with training and support, but they will not organize on-site training sessions. Your staff should interact with new technology under the guidance of a professional. With a local provider, your team will be trained on technology and policy changes to ensure they are capable of handling the organization’s system at all times.
Save Costs
Small local managed service providers typically charge less than bigger virtual firms, and they aim to maximize your resources while still providing advanced IT packages. Local support will also help you cut costs through personalized IT solutions.
Going Local with IT Support
Choosing Irvine IT support can be confusing, but you are better off with a local provider than a virtual one. At Advance Networks, we will organize regular on-site visits to evaluate your IT system and train your employees on any changes we make. You can also count on our quick on-site response to disasters like massive power failures. Contact us today to learn more.