Tag: IT security Los Angeles

Hybrid Cloud Solutions: IT Support Really Helps LA Businesses to Optimize

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IT support LAIT support in LA has come a long way since the nineties. In fact, it’s come a long way since last year. When you get down to it, IT solutions in LA are coming faster and more cohesively continuously.

Cloud computing, IoT, and edge computing are some of the most exciting changes on the horizon right now. But some businesses are concerned about outsourcing to the cloud. They’re worried for reasons of security. They feel as though using a cloud solution is like having a yard without a fence–that such cybercriminal shysters will have carte blanche to sneak in and malign their systems.

This isn’t the case, even with public cloud solutions and for various reasons, it has become expedient for cloud providers to provide their clientele with solutions that mix private and public options. This admixture of cloud innovations is called the hybrid cloud, appropriately enough.

As the days pass, more and more businesses will start adopting hybrid solutions–these are simply more cost-effective and have requisite security. Imagine the analogy of the open yard earlier. Now imagine the hybrid solution floats a sort of invisible force-field, beyond which digital criminals cannot transgress.

Find the Best Fit

IT support in LA can help you to find the hybrid solutions that best fit your business. Some organizations go more private than public, some more public than private. There are IT solutions which can install a private cloud solution which is entirely contained on your premises. It all depends on your budget and your needs.

Here’s the thing: if you can outsource on-site solutions to the cloud, then the cost of maintaining servers is removed from operations. In this way, you may actually save tens of thousands of dollars annually. Now, a private cloud solution isn’t going to give you the same kind of savings, but it will give you the advantages of speed, security, and systems consolidation.

Three known advantages of hybrid cloud solutions in specific include:

  • Expense Reduction
  • Flexibility in Architecture
  • Effective Security Expansion

Expense Reduction

It costs less to run a cloud solution than it does to maintain your own solutions internally. While hybrid cloud solutions are a little bit more costly than public clouds, you’ll still end up with an increase in the budget when this is considered against a totally cloud-free solution.

Architectural Flexibility

With the public cloud, it’s all or nothing. The same is true with the private cloud. With the hybrid cloud, you can “float” that which is infrastructural and doesn’t require concerted monitoring, simultaneously keeping a close eye on that information which is more sensitive.

Effective Security

Cloud computing solutions will give you better security than non-cloud options for several reasons. One, it is the prerogative of organizations providing cloud support to have top-tier security; this is core to their business. Two, continuous monitoring will be part-and-parcel to operations. Three, the latest security solutions will define MSP-managed hybrid clouds.

Positive Development

IT support in LA through Advanced Networks can help your operation upgrade to a cost-effective hybrid cloud. Contact us for savings and operational optimization.

How a Reliable IT Services Provider in Los Angeles Can Help Prevent Homograph Phishing Attacks

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IT services Los AngelesHackers are continually developing new online security threats, and as an IT services company in Los Angeles, we provide the latest solutions that will keep you and your business fully protected. Recently, there has been a rise in homograph phishing attacks, and it is critical to be fully aware of the scheme before it is too late. A homograph phishing scam disguises a malicious hyperlink into appearing to be a legitimate link to a reputable website. Once the user clicks on the link, they are usually asked to fill out a form that will reveal personal information. If this information is filled out, your identity can be stolen, and you risk losing thousands of dollars. Here are a few tips to help avoid becoming a victim of a homograph phishing scam:

1. Always Be Cautious Opening E-mails

Never download any attachment within an e-mail that is from an unknown source. If an email has a hyperlink, manually type in the web address to avoid becoming a victim of a homograph scheme. The majority of web browsers have built-in mechanisms to protect against homographs, but recently, a leading computer expert has revealed significant security vulnerability in the most popular web browsers. Currently, manually typing a web address is the only safe option. If you believe that you have already opened a malicious hyperlink inside an e-mail, our IT services professionals in Los Angeles can analyze the e-mail and provide the latest solutions for your company.

2. Download the Latest Anti-Virus Protection

Besides phishing attacks, computers can easily be targeted by viruses and malware. Downloading the newest anti-virus protection is a significant step in protecting yourself from malicious e-mails or websites. Being aware of the latest cyberattacks is an excellent way to protect your company’s personal data. It is also a good idea to run weekly scans that can detect any issues before they become a major problem. Preventative maintenance is critical in the ever-changing world of cyber security.

3. Use a Good Password Manager

A password manager stores all of your login information for each website that you use and will automatically save your password through encryption with a master password. In other words, if you click on a phishing link, it will automatically notify you that the website is not legitimate. Besides the convenience of managing all of your passwords, password managers provide excellent protection against homograph phishing attacks.

As you can see, homograph phishing scams can be very complex and dangerous for individuals and companies. Until each browser updates their security settings, manually typing the address of a link is the only sure way to avoid opening a disguised hyperlink. If you believe that your business may already be at risk, it is critical to contact us at Advanced Networks. Our IT services expert in Los Angeles will assess and repair any technical issues that you may encounter while offering the best customer support for your company.

Importance of Mobile Device Management and IT Support in LA

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IT support LACompanies in need of IT support in LA are increasingly becoming reliant on mobile devices for everyday work activities. While the use of mobile devices offers many conveniences, it can also increase the risk of suffering mass data loss, viruses, or even cyber attack. Being able to secure these devices enables your company to have all the benefits of mobilization without sacrificing security. Here are five ways an IT provider can keep your data safe and secure while using mobile devices in the workplace:

1. Take Control

One of the most critical aspects of mobile device management is the ability to limit access to apps or websites that pose significant security threats. In other words, employees can be restricted from accessing non-work related sites which can help them focus and avoid becoming a victim of malware or other forms of malicious software. These settings can be adjusted at any time which allows you the flexibility today’s ever-changing business environment demands.

2. Know Each Device

Another key aspect of mobile device management is the ability to know each device and the various level of security patches and apps that are installed on it. The use of IT support in LA will allow you to see which devices are in use, and even their location. With this information, you can make informed decisions regarding any changes or suspicious activity. Having a clear understanding of the capabilities of each device is just another added security layer that benefits your business.

3. 24/7 Support

Managing a wide variety of mobile devices can quickly become challenging and complex for any businesses. Fortunately, choosing an IT provider that offers mobile device management will enable you to receive around-the-clock support for any problems that arise. Instead of spending hours trying to figure out a problem on your own, you can simply contact the managed services provider to fix any issues as soon as possible.

4. Easily Install Apps & Enroll Devices

Enrolling a large range of mobile devices can be cumbersome and very time-consuming. Luckily, the use of an IT provider allows quick enrollment and fast installation of apps. Instead of manually setting up each device, an IT provider can create default settings that are applied instantly to the relevant devices.

5. Data Retrieval

Another added benefit of mobile device management is the ability to retrieve data at any time. Accidentally deleted data can be restored via the latest cloud server backup. As you can know, data retrieval is just another added layer of protection in today’s technical world.

The use of mobile device management is a critical aspect of any company in need of IT support in LA. Whether your company is large or small, controlling the content allowed on mobile devices can help you boost productivity and security. At Advanced Networks, we specialize in mobile device management. Our IT staff is specially trained to answer your technical questions and assist you with any problems. Contact us today to partner with an IT provider that cares about the success and future of your company.

IT Consulting in Los Angeles Answers the Call for Outsourced Help Desk Support

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Expert It Professionals for your business

Although IT consulting in Los Angeles can now be easily outsourced, it’s still advisable for businesses to know the basics of the services they need. This empowers them to demand only the best from their chosen third-party providers.

One such example of outsourced services is customer support. Businesses can delegate this task to providers, leaving them with more time to focus on their main objectives. Usually, this kind of customer support is outsourced in the form of a help desk wherein representatives take calls and answer emails.

As the client, you must know what kind of customer support your provider should deliver. Because your provider’s help desk will be on the front lines serving as the first point of contact, they will not be perceived as a separate entity, but rather, as a part of your business. If they fail, your business fails as well in the eyes of your customers.

To establish good relations with your customers, look for a provider of IT consulting in Los Angeles that can offer the following:

Well-trained customer service representatives

It takes skills to soothe irate customers, especially when their complaints can’t be resolved immediately. Thus, your provider should have a readily available team already experienced in conflict resolution and business communication. They should know proper phone etiquette, de-escalation techniques, and detailed documentation. They should know when to follow a script, and when to think outside the box. And that’s just the soft skills part. They also must possess hard skills such as using logging tools, troubleshooting basic technical issues, and recognizing security risks, among other things.

Round-the-clock services

Whenever your systems go down, people will contact your help desk first and foremost to find out what’s going on. Unfortunately, unexpected outages know no schedule, so you should have a help desk that’s available 24/7. In case your website goes down at an ungodly hour, your customers should be able to connect with your business and get a resolution or at least, information. Although a lot of businesses still offer their help desk during their regular hours of operation, many are seeing the benefit of round-the-clock availability.

Scalability

If your business is still growing, there’s no way to predict just how fast it can become bigger, so scalability is another important factor to consider when looking for a provider. Their services should be able to scale up and down accordingly without affecting their performance.  After all, you want a provider that’s just as flexible as your business is. If they can’t keep up, then they’re not a good match.

Proven track record

Don’t just go with any provider with the lowest price offer. Instead, choose a provider with an established reputation for delivering customer support. They may cost higher than newer provider but think of it more as an investment and less as an expense. When your customers are happy, they develop loyalty for your brand and become repeat buyers, so it all translates to a good ROI in the end

For high-quality customer support, look no further than Advanced Networks. As a trusted provider of IT consulting in Los Angeles, we have everything an outsourced help desk should have and more. Contact us today for additional information on our services.

Get All the Benefits of the Cloud with a Reliable IT Services Provider in Los Angeles

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IT services Los AngelesIf you have heard that the cloud is insecure, don’t believe the hype! This is a common misconception that is quickly being shot down as more and more people experience the numerous benefits of the cloud. Those who are familiar with the nuances of IT are adamant that the cloud is as secure as it gets. Our IT services team in Los Angeles will help you migrate to the cloud and preserve the integrity of your sensitive data. Let’s take a look at why the cloud provides an array of benefits including considerable security:

Do Not Fear the Cloud

Though you might be hesitant to rely on the cloud for data storage and document sharing, making the transition will do wonders for your business in the long run. The cloud eliminates the need for IT personnel to spread themselves thin across an array of different technologies. Instead, the entire focus can be on the cloud. The inevitable result will be heightened security. Cloud Service Providers (CSPs) maintain upwards of thousands of servers that are rarely breached. Plenty of technicians safeguard these servers so wrongdoers can’t access sensitive data.

The Cloud Minimizes Vulnerabilities

Relying on one server that uses the exact same network as your company’s workstations is quite risky. A single mistake can compromise the entire system. CSPs solely specialize in cloud services. These experts will not make the same mistakes as employees who do not understand the intricacies of the web and computer software/hardware. Furthermore, the cloud has fewer network access points so the odds of a breach are extraordinarily low.

The Cloud Enhances Business Continuity

The cloud guards against the spread of malware. It even preserves data from manmade and natural phenomenon, such as earthquakes, tornadoes, hurricanes, floods, physical attacks etc. Data stored in the cloud can be accessed when servers or workstations are damaged or inaccessible. The same cannot be said of data stored on physical servers.

Imagine a situation in which your building is flooded or broken into by a thief. If your data is stored on a server or other physical unit, it will likely be compromised. Alternatively, if your data is stored on the cloud, the thief would not be able to steal it. Nor would a flood or other natural disaster ruin the data as it is stored and accessed in a virtual (intangible) manner.

Don’t fret about making the shift to the cloud. Team up with our IT services company in Los Angeles and we will ameliorate this transition from physical storage devices to the cloud. We will do everything possible to avoid interrupting your operations. Our mission is to keep your business functioning like a well-oiled machine while enhancing your security with the power of the cloud.

Comprehensive IT Services for the Utmost Security

Our professional IT services experts in Los Angeles will help you transition to the cloud and keep your data as safe as possible. At Advanced Networks, we have helped countless clients enjoy the benefits of working in a remote manner. Lean on us and your organization’s flexibility, efficiency, and productivity will be optimized without delay. Contact us today to learn more.

How IT Support In LA Can Help Law Firms Optimize Operations

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IT support LAAn IT support provider in LA can cost-effectively offset infrastructural expenses related to the operation of your law firm. There are a lot of reasons for this, but the chief ones are obvious. The core directive of a competent MSP will be easy technology facilitation that saves clients money and secures them cutting-edge solutions. Savings now are often collateral, but that doesn’t mean they’re intangible. At any rate, following are a number of advantages which law firms are likely to see with the implementation of MSP solutions:

  • Security enhancement
  • Increased expertise technically
  • Expanded compliance adherence
  • Data accessibility is conveniently expedited

Security Enhancement

An IT support provider in LA must remain on the cutting edge in terms of security. There are always new viruses out there, and technology’s development intones a cyclical incursion of new threats. Why? Well, Moore’s Law is regularly demonstrated in a tangible way. If you’re unfamiliar, Moore’s Law is the principle that technology of the computational variety doubles on itself at periodic predictable intervals. Generally, these intervals are around 18 months.

Now, with the trickle-down of technology to the masses, that translates to about a three to five-year operational life for most servers, desktops, and laptops. That is to say: you could get the next newest solution every 18 months, but the costs of switching out and reconfiguring systems are such that it ends up losing more money than maturing your investment in older tech. Needs will differ per legal firm and the right MSP can help provide you consultation such that you secure only those solutions that will be most effective.

Increased Expertise Technically

MSPs regularly deal with diverse business clients. Your legal firm regularly deals with an entirely different kind of client. Your core directive won’t be in areas of technology, but that of the MSP will. You can expect to see increased expertise that will save you time and money. Look at it this way: you can change the oil of your car yourself. It’ll take you about an hour and you’re out the cost of the oil. You can take it to a rapid lube joint and get the job done in twenty minutes for about eight times the expense. Which is most cost-effective to you will be best answered by how much your time is worth. If it’s worth more than $40 an hour, you lose money by doing the oil change yourself. It’s the same kind of thing with IT.

Expanded Compliance Adherence

Because technology is always in flux, legal requirements which silhouette it, likewise, continue to shift. If you’re not continuously watching these trends, you’re going to be out of compliance at some point; and that looks worse for a law firm than most businesses that require technical support solutions.

Convenient Data Accessibility

Cloud computing support can make it, so the “home system” of your law firm is accessible to an attorney with an internet-enabled device and a connection. This can be facilitated more securely via MSP.

Upgrading Your Law Firm

IT support in LA through Advanced Networks can save your business money through maximization of time and resources while, simultaneously, expanding compliance and data accessibility; among other things. Contact us to optimize your legal practice and expand your effectiveness.

5 Ways to Make IT Consulting in Los Angeles Work for You

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IT consulting Los Angeles, IT outsourcing Los AngelesAs businesses strive to increase profits in uncertain times, every one seeks creative new ways to stay competitive. Some choose to adopt newer streamlined business models. Others may opt for increasing product diversity or by partnering with marketing firms to build more effective brand recognition. There is an easier way to shake things up in your office though. It is as simple as partnering with an IT consulting team in Los Angeles. After careful considerations, they may suggest IT outsourcing. Doing so stands to improve your company’s performance with a large variety of benefits.

1. Decrease Costs

Reliable IT support does not come cheap. Technology requires constant maintenance by a team of highly trained specialists. If keeping your support in-house, each staff member costs tens of thousands of dollars. Finding methods of IT consulting can save your company’s much-needed cash to invest in other areas that more directly affect your clients, such as product development or improvements to customer service.

2. Increase Expertise

Do you want to increase the available knowledge base for your tech support? Partnering with an IT consulting team in Los Angeles provides direct access to proven solutions no matter what technology needs you have. Unlimited access to IT support is an absolute necessity for any successful business. You won’t always need the same level of service though. There are peaks and troughs in when support is necessary. Outsourced support makes sense when your tech needs are unpredictable.

3. Get the Latest Technology

With unlimited access to your outsourced support, you get more than just expertise for existing systems. You can reinvest the money you save into adopting new technologies. At the rate IT evolves, staying on top of the latest trends that work for your business is essential. Your managed services provider can offer advice on emergent technologies that work best for your needs.

4. Improve Productivity

Smaller businesses looking to save a little bit of money, typically delegate IT responsibilities to other staff members. When forced to juggle multiple roles, staff members often fail to perform adequately at either task. Worse still, those that you may have overseeing in your IT department might not have the expertise required to keep things running correctly. The level of support decreases and overall productivity for your business suffers.

5. Manage Risks

In the event of a technology crisis, you want to know that you have a reliable partner working to restore maximum efficiency and productivity. When you outsource your support, you hold managed support services accountable for their work. If the work is not performed up to certain standards or in a timely manner, you can hold that company responsible. Contractual obligations constitute a binding legal agreement, that, if violated, could result in damages paid to your company.

If your business needs proven IT consulting in Los Angeles, choose Advanced Networks. We can offer you creative solutions to your network problems. Our diverse tech support approaches include cloud services, backup and recovery, security implementation, and network design. No matter what industry you are in, contact us now, we can help you in rising to today’s ever-changing technology challenges.

Why Your Business Needs 24/7 Tech Support from a Reliable IT Services Provider in Los Angeles

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IT services Los AngelesIt’s 6:00 PM on a Saturday and your servers are down. Your e-commerce platform isn’t loading correctly, and would-be customers cannot make purchases. Unfortunately, your IT services provider closed at end of day on Friday and won’t be able to resolve the issue until 9:00 AM on Monday, leaving you with frustrated customers and decreased sales. This unfortunate scenario is avoidable with an MSP that offers 24/7 IT services in Los Angeles.

It is not always practical for businesses to hire a dedicated IT person in-house. Sometimes, the business isn’t large enough to need one person solely handling IT issues, and sometimes a business is too large and would require a costly team of IT professionals. This is when managed service providers step in. IT services provider are designed to handle all aspects of your business’ IT needs. If your email client crashes overnight, your IT services provider will work to find a solution. If a virus enters your system after hours, your managed service provider will catch it early due to constant monitoring, and early detection is key to damage control. Servers, databases and operating systems are all under the purview of IT services provider.

Because we live in a digital age, there is never really an end to business hours. A customer halfway around the world may need to interact with your business outside of your normal business day, and your systems need to be functioning for this to happen. IT services in Los Angeles that are available 24/7 are an important factor in deciding which IT services provider is right for your business, because 24/7 support means that your servers and databases will be monitored around the clock to prevent sustained downtime.

Beyond keeping your systems functional throughout the day, your IT services provider can also take over your help desk to provide 24-hour tech support directly to your customers. Sometimes, it isn’t cost-effective for a business to staff the phones 24/7, and that’s when an around the clock IT services provider can step in. A 24-hour tech support solution from your managed service provider means that your customers can access solutions to their problems outside of normal business hours. This is especially helpful for the global community as people work together in different time zones. As all business-minded people know, customer service plays an important role in customer retention, and the better services you provide to your customer, the more likely they are to remain loyal to your brand. Tech support from your IT services provider 24/7 is an important piece of the customer experience.

It all comes down to the level of monitoring you want for your system and the accessibility you want to give your customers. If you cannot hire a dedicated IT professional for your business, or your company is too large for one IT tech to handle, an MSP is a viable option. In order to get the most out of IT services in Los Angeles, your IT services provider needs to offer around the clock tech support for your servers and systems, as well as to your customers. At Advanced Networks, we help businesses like yours to the best of our abilities. To learn more about our services, contact us today.

IT Services in Los Angeles Could Save You from Ransomware

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IT services Los AngelesThree Known Ransomware Threats to Be Wary Of

IT services in Los Angeles are increasingly important for nothing more than basic security. You’ve likely heard it said that cybercrime is at an all-time high, but do you realize what the full implications of that are? It turns out cybercrime is a 500 billion dollar industry— that’s half a trillion, and it’s growing. One of the most affecting areas of this digital scourge comes from ransomware.

If you’ve been bitten by the ransomware bug, you won’t be able to access your files unless you pay the pernicious hackers who have afflicted you a fee. That fee is getting bigger as hackers realize what they can get away with. Where before you might get stung for a few hundred, these days, your business can expect to be undermined to the tune of $1,000 or more. Likely more— especially if you have a somewhat successful operation.

And don’t think your business’s size will keep you safe. Small to medium-sized businesses are favorite targets of cybercriminals employing ransomware because such operations are at a perfect balance of lax security and vulnerability. With all this in mind, three known ransomware scourges that have hit the digital streets since 2016 include:

  • CryptFile 2
  • ROI Locker (Manamecrypt.A/Cryptohost)
  • BRLock

CryptFile 2

This pernicious program will send your files to “the crypt,” as it were. It will search your computer for valuable files, encrypt them, then demand payment in bitcoin, of all things. IT services companies in Los Angeles can back up your data so that if you notice this ransomware, you can do a system reboot at the time before the malware was downloaded, and you won’t have to pay the ransom. Seriously, who carries bitcoin around? Even if you’re able to pay the ransom, you likely won’t have this obscure digital currency available; and that alone is a pretty substantial hassle.

ROI Locker, AKA Manamecrypt.A/Cryptohost

ROI Locker will usually infect your computer through “rogue” software sites which don’t feature mainstream software solutions. Torrent programs are notorious for downloading this onto your hard drive, so if you find yourself infected, figure out when you downloaded the torrent file, and then back up from before that time.

BRLock

This is a ransomware program that primarily targets Russian users. It will shut down your computer then reboot with a screen that fills your whole monitor, and demands the unwieldy sum of 1,000 Rubles or about $15 American.

Getting Yourself Protected

Ransomware is continuously developed by cybercriminals who understand that a quick buck can be made in a nigh-untraceable way through hacking shenanigans. The market is expanding, and more ransomware programs are being developed all the time— this is likely where most of the money in the cybercrime world comes from: blackhat developers designing viruses on the sly. Your best bet is security through an organization that understands the atmosphere and is committed to maintaining the sanctity of your files.   To that end, we at Advanced Networks offer top-tier cybercrime prevention and recovery solutions. For IT services in Los Angeles designed to safeguard you, contact us.

Advantages of Outsourcing IT Support in LA

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IT support LANetwork Operation Centre (NOC) is an integral function of IT support in LA and most businesses are now embracing it. All businesses, regardless of the type of ventures, have their digital devices networked together for easier workflow. It’s for this reason that having an NOC is inevitable.

An NOC performs numerous IT functions such as system monitoring, coordination of network problems and changes, and IP addresses and domain name management.

The big question that business directors ask is whether to outsource to managed services providers or simply to have in-house NOC. Having an in-house IT team has the benefit of working with familiar people that you can trust. On the other hand, hiring managed service providers also has numerous profits, especially for small to medium-sized businesses.

Here are some of the benefits of outsourcing IT support in LA:

Keeping Focus on Your Core Business

Outsourcing managed services ensure that the complex IT issues are taken care of by professionals, giving you time to focus on initiatives that will see the growth of the enterprise.

Security

Outsourcing for managed services is a security measure to ensure that you have personnel who know, for example, the PCI compliance standards and, hence, can reduce the risks that are associated with credit card numbers, client data, and other sensitive information.

Control IT Costs

No business wants to spend unnecessarily. Thus, if there’s a chance to spend less, it’s readily embraced. Outsourcing cuts cost tremendously. You only pay for services when there’s a problem to be solved, as opposed to having an in-house team that will be paid whether there was a problem or not. Thus, companies prefer outsourcing to reduce ownership costs and reduce downtime.

Reduced Labor Costs

It’s cheaper to outsource, as you will spend just a little portion of what you would’ve spent if you had your own in-house IT team. It can be quite costly to hire and train an IT team and this makes outsourcing the better option.

Reduced Risk

Each business enterprise has a certain level of risks associated with changes in government regulations, markets, financial conditions, competition, and technology. Outsourced managed services assume these risks and even manage it for you. They’re more experienced in their areas of expertise and they can decide how to avoid risk with their industry-specific knowledge on security and compliance issues.

Experienced Personnel

A qualified employee doesn’t necessarily mean experienced. An in-house employee is a bit limited and may not be familiar with certain IT problems. Outsourcing from an IT company will see to it that you get an experienced person who is familiar with all problems.

Keep the Same Level with Big Companies

It’s obvious that small businesses may not be able to afford an in-house NOC. That notwithstanding, they can still play on the same level by simply outsourcing the same services that the big companies are getting.

Having considered the benefits of outsourcing, ensure that your provider is qualified, experienced, and certified. If you’re looking for managed services providers, Advanced Networks has all the solutions you need. We provide IT support in LA and we’re here to give you only high-quality services. Contact us today for more information.