Tag: LA IT support

It’s no secret that more and more businesses are taking advantage of the incredible benefits of encryption for safeguarding sensitive information and data.

In fact, encryption is quickly becoming a necessity in order to protect data from being accessed or stolen by hackers. And what’s more, doing so is proven to save businesses big money for each attack (an average of $1.4 million)!

While encryption has always been critical for financial institutions and other organizations handling sensitive data, it is now becoming increasingly important for businesses in other industries as well.

In this blog we’re going to take you on a guided tour of all things encryption-based. We’ll teach you a little bit about the various types of data encryption that exist, then explain to you the biggest 5 encryption benefits the eponymous cyber security solution can afford you.

 

What is Data Encryption and What are the Various Types (and What Do They Do)?

Source:SSLStore

 

Data encryption is the process of scrambling data in order to make it unreadable and indecipherable by anyone who doesn’t have the right key or password.

Simply put, the data can only be viewed if someone has access to a secret code (key), which enables them to unscramble the encrypted information.

Now that you know what encryption is, let’s look at some of the different types of encryption used in today’s information security solutions:

Symmetric Encryption

This type of encryption uses just one key for both encrypting and decrypting data. It is used more often than not because it’s faster and less taxing on resources than other methods.

Asymmetric Encryption

This type of encryption uses two different encryption keys for encrypting and decrypting data (one public key, one private key). It is more secure than symmetric encryption but slower in terms of processing speed.

Hashing

Hashing is used to create a unique identifier or “fingerprint” for a file; it cannot be reversed to get the original information. It is mainly used as an authentication tool.

 

The Top 5 Benefits of Data Encryption You Should Know About

Now that you know what encryption is and what types are available, let’s move onto the 5 benefits of encryption technology in your business:

 

1) Enhanced Security

The most obvious benefit of using encrypted data is enhanced security and data protection. Encrypted data can’t be accessed without the correct key, which means that hackers will have a much harder time breaking into your systems or networks.

 

2) Improved Data Integrity

Encryption algorithms help to protect data from unauthorized alteration, which is important for maintaining the accuracy and consistency of the data. This can be especially helpful for organizations dealing with large amounts of complex information.

Avoid Having Your Data Being Stolen or Lost Forever! Our backup and disaster recovery solutions make sure your data stays with you. Learn More

 

3) Increased Privacy

Encryption also helps to ensure privacy by making it more difficult for third parties to access sensitive consumer data. This is essential for businesses that handle customer information or credit cards and need to comply with privacy regulations such as GDPR.

 

4) Cost Savings

Implementing encryption technology often costs less than defending against cyberattacks, meaning organizations can save money in the long run by investing in encryption solutions now.

 

5) Regulatory Compliance

Many regulatory bodies require organizations to use encryption technology in order to comply with data security standards. This is especially true for businesses that handle sensitive financial or health data, as well as those in certain industries like banking and healthcare.

 

Examining the Benefits of Encryption

While there are many advantages and disadvantages of data encryption, the benefits to businesses far outweigh the cons, including enhanced security, improved data integrity, increased privacy and cost savings.

Investing in the right type of encryption solutions can be invaluable for ensuring that sensitive data remains safe, secure, and compliant. It’s up to you to decide which type of solution best suits your needs, but rest assured that whatever you choose will have a positive impact on protecting your business from malicious actors.

As more businesses are recognizing the importance of encryption and its various benefits (including the benefits of encrypting your phones), investing in the right cyber security solution is becoming increasingly important.

In order to make sure that your business is properly protected from malicious actors and data breaches, it’s essential to find a reliable encryption solution that can meet your needs. Investing in the right type of solution can help safeguard against costly data breaches and help you remain compliant with industry regulations.

Learn these other essential cyber security insights to prevent being a cyber-victim: The 8 Major Types of Vulnerabilities in Network Security The 10 Most Common IT Problems in Businesses and How to Solve Them 5 Important Benefits of Cyber Security Training

 

Capitalizing on the Advantages of Encryption with Advanced Networks

Encryption is becoming increasingly important in today’s digital world, as businesses need to be able to protect their sensitive data from malicious actors.

Whatever your reasons for encryption, Advanced Networks offers a variety of solutions that can help organizations ensure the security and integrity of their information. With our encryption technology, businesses can take advantage of features like end-to-end encryption, two-factor authentication, and more. This ensures that any data sent over a network is adequately secured and cannot be accessed by unauthorized parties.

Contact us today to learn more about how our encryption solutions can elevate your data security.

The cost of cybercrime has risen by 10% in the past year alone. This number is especially alarming, considering that 43% of data breaches target small business victims.

If you manage or work with a tech team, it’s important to be aware of the different types of network security that are available so you can stay protected from these threats.

In this blog post, we’ll discuss the six main types of network security and how they can help keep your data safe.

 

Exploring The Importance of Network Security

Keeping your small business secure is no easy feat. And while internal IT teams may have been sufficient in the past, hackers are becoming more and more sophisticated each day, which makes it even harder to keep your data safe.

The many network security types all play a pivotal role in protecting your business from threats like malware, viruses and hacking attempts.

A managed service provider (MSP) can help by delivering a variety of services like:

• Anti-virus software
• Remote monitoring
• Firewalls
• Email security
• Different types of encryption in network security
• Network scanning
• Network segmentation
• Encryption and decryption
• Intrusion prevention systems (IPS)
• Access controls

All these features combined will give your business peace of mind that your operations are securely shielded from malicious attacks.

Image Credit: Check Point Research 

 

With the global cost of data breach at $4.35 million in 2022 and the average number of attacks increasing by 38% between 2021 and 2022, the importance of network security in business has never been more evident.

Let’s explore some of the most common types of network security and how they can help.

 

6 Common Types of Network Security

 

1. Email Security

Email security is an important type of network security, consisting of measures to reduce the risk of criminals accessing or manipulating information exchanged via email.

Common components of email application security include advanced encryption standard (AES), spam protection, secure password standards, secure email hosting, and domain monitoring.

 

2. Intrusion Prevention System (IPS)

Intrusion prevention (IPS) is a security service that safeguards networks from malicious actors by detecting, analyzing and blocking suspicious activities.

Its components are composed of preventive measures such as firewall rules, antivirus software, and different types of scanning in network security. Meanwhile, it also provides corrective measures in the event of an attack, such as limiting traffic or sender/recipient blacklists.

Get Customized Network Security Built To Protect Find Out How Advanced Networks Can Help Contact Us

3. Remote Monitoring

Remote monitoring helps your team identify trends and take proactive actions before the issues become too disruptive.

This technology utilizes monitoring agents that collect data on:

1. Network performance
2. Hardware/software health
3. Real-time network activity
4. IP addresses tracing

Remote system monitoring works by allowing you to define certain conditions through automation so that when any incongruities are detected, alerts can be sent to system administrators in real-time so proactive steps can be taken right away.

 

4. Access Controls

It is projected that the access control market alone will grow from $7.5 billion in 2018 to $12.1 billion by 2024, at an annualized rate of 8.24%.

As one of the most popular network security types, access controls provide security by restricting or allowing access to data, applications, files, networks, or other systems based on predetermined rules and criteria.

Common components of these controls include authentication/verification, authorization, roles-based privileges, segregation of duties, password policy enforcement, logging/auditing activity and redundant backups for additional security.

By implementing all these components in an effective manner, your organization gains a higher level of trust when it comes to protecting the integrity of digital assets.

 

5. Network Scanning

There are multiple types of scanning in network security that all play a crucial role in protecting your network. It’s important to regularly scan your network for vulnerabilities, so that malicious actors have fewer opportunities to enter your system and compromise your sensitive data.

The most common types of scanning are port scanning, vulnerability scanners, and service detection scans.

• Port scanning: helps to uncover open ports that could be entry points for malicious actors looking to gain access to an organization’s network.
• Vulnerability scanning: detect flaws in a system’s configuration that could lead to it being compromised if left unaddressed.
• Operating system or service detection scans: detect the type of operating systems or services installed on a device, which can help administrators assess whether those services are secure enough for use given your organization’s risk posture.

In short, network scanning is an invaluable tool for organizations looking to bolster their cyber security efforts. Check out these resources to learn more about the importance of cybersecurity:

Resources: The 8 Major Network Security Vulnerabilities for Businesses Why Is Network Security Important?

 

6. Encryption

There are a number of different types of encryption in network security available, all with varying levels of protection to prevent unauthorized access.

What are the most common types?

• Symmetric key encryption: involves using a single, shared key; while asymmetric encryption uses two distinct but linked keys to keep messages safe.
• Public-key infrastructure (PKI) encryption: which incorporates authentication certificates, as well as data-in-transit protection such as SSL/TLS.
• Quantum encryption: which is used to protect large amounts of data across multiple locations and users.
• Private key encryption: uses a pair of keys, one public and one private, to encrypt and decrypt information. The public key is used to encrypt data that only the private key can decrypt.

By understanding what type of encryption is right for their specific circumstances, you can be sure that your sensitive information is kept safe and secure at all times.

 

 

Implementing the Different Types of Network Security

When it comes to implementing the different types of network security, a managed service provider (MSP) is an invaluable tool in ensuring your success.

By entrusting an experienced IT provider like Advanced Networks, we will help you identify vulnerabilities within your wireless networks and safeguard your digital assets accordingly.

Prioritize security with our expertise – book a free consultation to learn more about our wireless security offerings and how they can help.

In our modern, technologically-focused world, businesses rely on computer networks to conduct their daily operations. From email and internet access to sales and inventory tracking, almost everything a business does is connected in some way to a network. It’s no wonder then that so many businesses place the utmost importance on network security!

And especially so when you consider that the median cost of a cyber attack for a business was $18,000 in 2022 (up from $10,000 in 2021).

In this blog post, we will discuss 10 reasons why network security is so important for businesses. We’ll also talk about the dangers of not having adequate network security and how it can lead to disastrous consequences for companies.

 

What Exactly is Network Security and How Do Businesses Use it to Protect Their Data?

Network security is a broad term that covers a variety of measures taken to protect the integrity and confidentiality of data on a network.

These measures include:

1. Firewall protection – A firewall is an important tool for businesses when it comes to protecting their networks from external threats. It acts as a physical or virtual barrier between the company’s internal networks and the outside world, blocking malicious traffic while allowing legitimate connections to pass through.
2. Encryption – Encryption involves encoding data so that only those with access to the encryption key (usually a password) can read it. This makes it much more difficult for hackers to steal sensitive information from businesses (or perform ransomware attacks) since they would need both the key and knowledge of how to decode the data.

Make the Most of our Network Security Services BEFORE You’re Cyber-Attacked! Our managed cybersecurity services can keep you safe and reduce the cost of a data breach! Learn More

3. Antivirus and anti malware software – Antivirus and antimalware software are essential for creating a secure network and protecting it from malicious viruses, malware, Trojans and other cyber threats.
4. Intrusion prevention systems (IPS) – IPS monitors network traffic in real-time to detect any unauthorized attempts at accessing data or networks. The system then takes measures to block the attack before it can do any damage, making it a highly valuable tool in the pursuit of information security.
5. User access control – User access control is an important security measure for businesses to ensure that only authorized personnel have access to sensitive information on their networks (and unauthorized users don’t). This is done through authentication processes such as passwords, biometrics scans and two-factor authentication protocols.

 

Why is Network Security Important? The Top 10 Reasons and What Can Happen if You Don’t Have it

 

1. Data Loss Prevention

Despite the best efforts of businesses, it’s not always possible to keep all data safe from cyber attackers.

However, having an effective network security system in place (and don’t forget about application security either) can help minimize the potential damage by preventing unauthorized access and ensuring that confidential information is kept safe.

 

2. Avoiding Regulatory Fines

Many regulatory bodies impose hefty fines on businesses who fail to comply with security requirements such as GDPR or PCI DSS (Payment Card Industry Data Security Standard).

Having a robust network security system in place helps ensure that your business is compliant with these regulations and avoids costly penalties.

 

3. Improved Efficiency

Network security solutions can help improve a business’s efficiency by providing better control over access to the network.

This means that only those with the right authorization can access sensitive data on the networks, which significantly reduces the potential for human errors and unauthorized access to confidential information.

 

4. Mitigating Risk

Cybersecurity threats and the resulting security breaches are constantly evolving and becoming more sophisticated, making it difficult for businesses to stay one step ahead of attackers at all times.

Having network security protects businesses against these risks by providing an extra layer of defense against malicious cyber threats.

 

5. Protecting Reputation

A business’s reputation is everything, and any breach of security can have a devastating effect on its brand image, especially where client data is concerned.

Via effective security measures, businesses can ensure that their customers’ personal data remains secure and their brand reputation remains intact.

 

6. Reduced Costs

Having a solid network security system in place significantly reduces the costs associated with responding to, repairing and recovering from security incidents.

Safeguard your critical data with key learnings from these inside-industry articles: The 8 Major Types of Vulnerabilities in Network Security The 10 Most Common IT Problems in Businesses and How to Solve Them 5 Important Benefits of Cyber Security Training

This can save businesses time and money in the long run, as well as helping protect their bottom line from expensive fines imposed by regulatory bodies.

 

7. Maintaining Trust

Building trust with customers is one of the most important aspects of any business’s success, and this requires that customer data is kept secure at all times.

By using effective network security solutions, businesses can demonstrate their commitment to protecting customer data and keep customers coming back for more.

 

8. Improved Productivity

Cybersecurity threats are not only costly to a business’s finances, but they can also have a detrimental effect on productivity.

By investing in effective network security solutions, businesses can reduce the potential for cyber attacks and ensure that their employees are able to work without fear of disruption or data loss via a strong and well-protected network connection.

 

9. Compliance

Many industries now require businesses to adhere to certain standards when it comes to protecting sensitive customer and personal information.

For example, organizations that store credit card information must comply with PCI DSS standards (Payment Card Industry Data Security Standard). Having an effective security system in place helps ensure compliance with these regulations and avoids costly fines.

 

10. Peace of Mind

Last but not least, having an effective network security system in place gives business owners peace of mind.

Knowing that their data is safe and secure gives them the confidence to focus on other business operations, allowing them to concentrate on what really matters – growing their business.

 

Why Do We Need Network Security? Advanced Networks Has the Answer for You!

From protecting confidential data to avoiding costly fines, network security is an essential part of any business.

At Advanced Networks, we understand the importance of maintaining a secure IT infrastructure and have the experience and expertise necessary to help you protect your business from cyber threats.

Contact us today to learn more about how our network security solutions can help keep your business safe.

 

 

 

 

The benefits of remote IT support are rather clear:

• Cut costs
• Remove IT roadblocks (speeding up workflows)
• Scale more easily
• Automate repetitive tasks
• Take advantage of leading technology

For example, by preventing even just a few minutes of downtime, you can save your business thousands. 

Or by preventing a data breach, you can prevent a problem so devastating that your business potentially wouldn’t be able to survive it.

In this piece, we’ll dive deeper into specific benefits of getting remote IT support.

 

The 4 Potentially Business-Saving Benefits of Getting Remote IT Support

As mentioned above, the right IT solution can be the difference between an operational business and one that is forced to shutter.

The stakes can be very high, in other words.

But they don’t always have to be so dire; they can be as simple as taking a task that was previously very time consuming to complete and automate it, saving you endless hours and headaches.

To that end, we wanted to provide a good range of IT remote support benefits, from the business-saving to the time-saving.

The remote IT support benefits for business owners we’ll explore below are:

• Support your business 24/7/365
• Scale your business seamlessly
• Protect your business from all threats
• Solve your business’s most persistent IT issues

 

1. Support Your Business 24/7/365

IT issues have a troubling habit of appearing at the most inopportune times. After regular work hours, on weekends, during vacation . . .

If left unaddressed, these issues can metastasize into draining, difficult-to-address IT issues.

In other words, being able to quickly identify and solve these IT disruptions can save your business countless hours and thousands in productivity.

Solve All Your IT Issues Quickly – and Affordably Benefit from leading managed IT services from a reliable partner – Advanced Networks.   Learn More

The good news is that remote IT support doesn’t work on a set schedule; they’ll be available 24/7/365 to support your business.

This means that they can identify these IT troubles early on and begin solving them before they can become deeply embedded in your infrastructure.

This is far more proactive and effective compared to addressing these issues after they’ve done their damage.

 

2. Scale Your Business Seamlessly

If you’re planning on working with an in-house IT team, that means that you’ll need to hire on additional help each time your business grows and the workload becomes unmanageable for your existing workers.

As you’d imagine, this can grow very expensive, very quickly. Especially if your business is in a high-growth phase.

But with remote support, you’ll have access to an entire team of IT professionals. This not only makes it easy to scale up resources as needed (and often with no or only negligible additional costs, if you’re not adding on additional services), but also ensures that you have access to specialists with a variety of domain expertises.

Your IT partner will also be able build out detailed IT roadmaps and plans that ensure that you won’t face technology constraints as you bring on more clients and/or workers.

Typically, this type of in-depth planning is only available when working with an MSP, and can generally only be cost effectively achieved via remote IT services.

 

3. Protect Your Business From All Threats

Small businesses are targeted more frequently than larger companies by cyber attacks.

While surprising, it’s true; online criminals are opting to target the lesser protected smaller businesses as they believe them to be easier marks.

Without IT support partners maintaining constant vigilance over your infrastructure, these cyber assailants may exploit a vulnerability that allows them access to critical data or your network.

Not only will your remote cybersecurity team be ready to identify and intercept these threats any time, any date, they’ll also implement ironclad protections to prevent them entry in the first place.

Interested in learning more about managed IT services? Check out these blogs: How Managed Services Work What You Should Know About Managed IT Pricing The Benefits of Managed IT Services for a Manufacturing Environment

You should be able to focus on growing your business, not worried about online criminals derailing your efforts. And with the right remote IT support technicians on your side, you can ensure that your business will be kept safe.

 

4. Solve Your Business’s Most Persistent IT Issues

Perhaps the most obvious benefit of remote IT support services is that you get to say goodbye – for good – to those persistent, draining IT issues.

From network slowdowns to data corruption to system shutdowns to even something as simple yet irritating as spam, your IT partner can handle it all.

WIth the right team on your side, you’ll be able to swiftly eliminate every one of these threats to your business.

 

Get All These Benefits of Remote IT Support and More With Sunco

Credit: Freekpik

 

If you’re looking for the top remote IT services delivered by a reliable MSP, you don’t have to look any further – Advanced Networks is the answer.

We’ll assume full accountability over your technology management tasks. We will resolve your day-to-day IT issues, help your business achieve a full digital transformation, protect your business from online cyber attacks, and more.

Our services include:

• Cloud services
• Proactive IT support
• Hardware-as-a-Service (HaaS)
• End-to-end managed IT services
• Advanced cybersecurity services
• Networking design and integration
• Backup and disaster recovery services
• Technical Account Manager / Virtual Chief Operating Officer (vCIO)

Contact us today for more information and leverage the full benefits of remote IT support.

 

Featured Image Credit: Freepik

The average U.S. business runs 254 different SaaS programs. As business systems become more complex, it’s essential to have IT experts supporting your organization. You might also wondering what are the benefits of having a Managed IT Service firm at your side.

Maintaining business continuity and proactively resolving issues are a few of the benefits of managed IT services in today’s sprawling digital landscape.

In our guide to the top managed IT benefits, we’ll explain why partnering with a managed services provider (MSP) for IT services is beneficial, in addition to discussing some of the many managed services advantages.

Bring the Benefits of Managed IT Services to Your Business Today Experience the many managed IT benefits by partnering with Advanced Networks.   Learn More

Managed IT services are a cost-effective way to ensure that your IT network is always running smoothly and reliably. As network architecture, cloud computing, and data handling become increasingly complex, it’s never been more vital to partner with experts for your IT needs.

Some of the top reasons for relying on managed IT services include:

• Reduce the risk of cybersecurity threats
• Maintain an efficient data backup system
• Update and improve existing IT network systems
• Get the most out of your investment in technology

One of the major managed IT services advantages over a break-fix model is that managed IT services are available on an ongoing basis. Additionally, they often provide far more robust service offerings than just reactive support.

By outsourcing your IT support needs to an MSP, your team is free to focus their time and energy on growing your business and better serving your customers.

 

7 Benefits of Managed IT Services

When deciding whether to outsource your IT services or hire them in-house, it’s critical to look at each option’s benefits. From cost savings to risk reduction to business continuity, there are many reasons to choose managed IT services.

There are many benefits to have a Managed IT Service firm at your side while you are conducting business, but here are the seven main benefits.

 

1. Fast and Available Response

Since most MSPs offer 24/7 or on-call support services, having managed IT services is valuable whenever there’s an emergency impacting business operations. Your MSP will respond with immediate solutions to get you back up and running as quickly as possible.

By choosing an MSP with round-the-clock availability and fast response rates, you can limit unproductive network downtime. This benefit is especially important for businesses during peak traffic periods when they can’t afford to fix time-consuming IT problems.

Our Managed IT Services in Los Angeles and Orange County offers your company the ability to have a remote IT ticketing system that

 

2. Proactive Resolutions to Recurring IT Issues

Beyond merely resolving immediate issues as they occur, a managed IT services provider can take on the responsibility of proactive IT support. MSPs apply their expertise to seek out and remedy underlying issues that might pose major challenges in the future.

Managed IT services often include routine risk assessments to find issues or optimize existing architecture. With ongoing remote monitoring, MSPs can help businesses stay ahead of the curve with the latest technology.

 

3. Regulatory Compliance on Data Privacy

One of the essential managed IT benefits that shouldn’t be overlooked is the role that MSPs play in helping businesses stay compliant with data regulations.

From the Health Insurance Portability and Accountability Act (HIPAA) to the EU’s General Data Protection Regulation (GDPR) to industry-specific regulations, small businesses today are subject to various types of data privacy requirements.

By outsourcing your IT needs to a trusted MSP, you can rest assured that your network infrastructure will adhere to applicable compliance standards.

Credit: Pexels 

 

4. Cybersecurity Support

Reduce risks from cybersecurity threats by hiring a managed IT services provider. If your business handles customer data, you’re automatically a target for malicious actors seeking to infiltrate your network.

Beyond setting up cybersecurity protocols, managed IT services providers can also help with disaster recovery solutions so that if data is accidentally or maliciously corrupted, your business will have an effective back-up plan in place.

Your business will also have excess to the latest cyber security softwares at a discount pricing, because Managed services providers have partnerships with vender that offer steep discount.

 

5. Flexibility to Scale With Your Business

Embrace the advantages of Managed IT Services for streamlined operations. A key benefit lies in the swift onboarding of new employees through standardized technology packages, ensuring a seamless integration process. As your business expands, Managed IT Service Providers (MSPs) tailor solutions to meet both current and future needs. The flexibility of these services allows for scalable systems, effortlessly adjusting to your team’s growth or downsizing requirements. In times of fluctuating demand, Managed IT Services firms excel by providing real-time scaling of service offerings. This adaptability ensures that your business remains agile, resilient, and equipped with the optimal technological support for sustained success.

6. Predictable and Manageable Operating Costs

Outsourcing your managed IT services to a third-party provider helps your finance team better manage operational costs and improve gross profit margins.

Alternatively, keeping your IT support needs in-house means your business must pay for salaries, benefits, and related employment expenses. You’ll also need to invest directly in the required infrastructure.

Paying a single fixed monthly rate to your MSP provides an easier way to control costs and avoid over-spending on wages and capital expenditures.

 

7. Reliable Experts and Consultants

Having a reliable managed IT services provider offers peace of mind that you’ll always have an expert to turn to. MSPs have done the legwork and already manage a team of highly qualified and experienced IT professionals with the necessary training and certifications.

As your single point of contact, your MSP is not only your trusted partner but an experienced IT consultant as well. Your MSP vendor can help you establish the best network infrastructure possible, taking into consideration your unique business needs and goals.

Interested in learning more about managed IT services benefits? Check out these blogs: How Managed Services Work 4 Benefits of Outsourcing IT Services You Should Know How to Choose a Managed Services Provider for Your Business

 

Experience the Many Managed IT Benefits With Advanced Networks

As business systems grow more complex and require advanced IT monitoring and managing, it’s crucial to find a reliable managed IT services provider to ensure your business stays up and running.

If you’re looking for trustworthy managed IT services in the Los Angeles area, Advanced Networks has all of your IT needs covered. Discover our range of managed IT services, including cybersecurity, disaster recovery, and cloud computing solutions.

Contact us today to learn more about our flexible managed services that take the guesswork out of IT management and fit your business needs.

 

Featured Image Credit: .shock

Although the vast majority of businesses today use the cloud in form, many businesses continue to put off performing a full cloud migration because they’re not convinced they can do it efficiently enough for it to be worth the time, money and effort. But, this is where having a great cloud migration strategy can make all the difference in the world!

With a properly trained staff and a solid cloud migration strategy at the ready, organizations can achieve an 80% faster cloud migration process compared to those who don’t.

But this isn’t the only advantage to migrating to the cloud. Businesses who adopt a cloud infrastructure-first operational system are granted greater agility, reduced technology costs and improved efficiency across the entire organization.

With so many advantages for operating within cloud environments, it’s no wonder more businesses are choosing cloud computing as their primary method of storing and processing data.

So, to help you develop your own cloud migration strategy for a successful, first-time cloud adoption, this blog will go over the 6 main best practices for a migration plan and cloud strategy that you can use to make the most of the available cloud services currently available in the market.

Migration Tools to Know About Before Creating a Cloud Migration Strategy

1. Automation Tools

One of the key advantages to cloud computing is that it allows for automated scaling, depending on usage needs, which means your infrastructure can grow and shrink as needed without manual intervention.

To take full advantage of this flexibility, many businesses choose to automate their cloud migration processes using tools like AWS CloudFormation or Terraform from Hashicorp.

2. Application Discovery Tools

In order to thoroughly assess your current applications and data in order to determine what will be suitable for a cloud environment, it’s critical that you have access to robust application discovery tools that are able to provide detailed information about each component within the IT environments of your business. Some popular options include Gartner S2aaS, Software DNA, and Aqua.

3. Mapping Tools

Once your current IT environment has been assessed with the help of application discovery tools, you will need to map out what applications should be migrated to the cloud based on their suitability and level of availability in a cloud environment.

You can use tools like AWS CloudMap or Google Cloud Endpoints to help automate this process.

Does Putting Together a Cloud Migration Strategy Suddenly Feel Confusing? Let Advanced Networks take over and make it easy for you!   Learn More

4. Testing and Validation Tools

Before migrating any applications or data into a new cloud environment, it is essential that you thoroughly test each component for any issues or vulnerabilities that could negatively impact performance once live in the cloud.

Some popular testing platforms include Microsoft Azure Advisor, SonarQube, and Veracode AppScan Enterprise Edition.

5. Performance Monitoring Tools

In addition to testing and validation tools, it is also important to have a robust performance monitoring tool in place within your cloud environment to help identify any potential issues or areas of improvement.

Some popular options include New Relic, AppDynamics, and Instana.

6. Security Monitoring Tools

Along with comprehensive performance monitoring capabilities, businesses must also ensure that their cloud environment is properly secured against any cyberattacks or other malicious threats that could impact their operations or data.

Popular security platforms include CloudPassage Halo, Sophos XG Firewall, and CylancePROTECT. By using the right cloud migration tools at every step of your strategy, you can be confident in achieving a successful first-time cloud migration for your business.

Comparing Different Cloud Environments Prior to Starting a Cloud Migration Strategy

When it comes to cloud computing environments, there are a number of different options that businesses can choose from based on their individual needs and preferences. Some of the most popular cloud options currently available in the market include:

1. Public Cloud

A public cloud environment is typically hosted by a third-party service provider that manages all aspects of the infrastructure for you. This option is popular with businesses that have less stringent security requirements or compliance regulations, as these providers often employ sufficient security measures on their end to mitigate any risk for your company.

2. Private Cloud

A private cloud is an internal network that provides you with direct control over your IT resources, including storage, compute power, and networking capabilities. This option is best suited for businesses that have very specific security or compliance requirements, as it gives you full access to your cloud environment and enables greater control over how data is handled.

3. Hybrid Cloud

A hybrid cloud combines elements of both a public and a private cloud in order to get the best of both worlds. This option can be useful for businesses that need additional flexibility with their IT resources while still maintaining strong security measures and regulatory  compliance.

When it comes to starting a cloud migration strategy, it is important to carefully consider the different cloud environments available and select one that best aligns with your business needs and requirements. By doing so, you can ensure a successful transition to the cloud and take full advantage of its many benefits for your company’s operations.

A 6-Point Best Practice Guide to Creating a Winning Cloud Migration Strategy

Any business that has moved to the cloud has this in common: they developed a smart, workable cloud migration strategy based on the following 6 principles:

1. Establish Your Objectives and Requirements

Before you can start planning your cloud migration strategy, it is essential to clearly define your goals and desired outcomes for the process. This may include reducing costs, increasing scalability, improving efficiency, or any other business-specific goals that are important to your organization.

2. Evaluate Different Cloud Options

Once you have a clear understanding of what you hope to achieve through your cloud migration, it is important to do a thorough evaluation of the various cloud environments available in order to determine which platform would be most suitable for your needs.

Consider factors like cost, security requirements, compliance regulations, ease of use, and any other criteria that are important to you when making this decision.

Discover the Essential Role an MSP Can Play in Your Cloud Migration: The 10 Most Common Cloud Migration Challenges and How You Can Avoid Them How to Choose a Managed Services Provider for Your Business What You Should Know About Managed IT Pricing

3. Develop a Comprehensive Migration Plan

Once you have selected your cloud platform, the next step is to create a detailed plan for how you will migrate your data and applications to the new environment.

This should include all of the technical steps that need to be taken, from setting up infrastructure and network connections to installing software and migrating your data and existing applications.

4. Implement Rigorous Testing and Monitoring

Once your migration strategy is in place, it is essential to put strong testing and monitoring procedures in place to ensure that no issues arise during or after the transition process.

This may involve regularly checking performance metrics such as speed, uptime, and resource usage in order to detect any potential problems before they become serious issues. You may also want to consider using third-party tools to help with testing and monitoring.

5. Educate Team Members on Best Practices

In order for your cloud migration strategy to be successful, it is important to ensure that all of the relevant staff members are fully trained on how to use and manage the new environment.

This will likely involve providing training sessions or online resources to help employees get up to speed with any changes in their day-to-day workflows or account access.

6. Regularly Review and Optimize Your Strategy

Finally, it is important to stay proactive in ensuring that your cloud migration strategy remains effective over time.

This tends to include regularly reviewing metrics such as performance, compliance, and costs in order to identify areas where adjustments could be made, as well as making any necessary updates to your migration plan in response to any changes in business needs or technological advancements.

With a well-planned and executed cloud migration strategy, your business can gain all of the benefits of a flexible and efficient cloud environment while maintaining strong security, compliance, and performance.

Getting Expert MSP Help from Advance Networks to Create the Best Cloud Migration Strategy Possible

At Advance Networks, our team of expert cloud migration specialists can help you create a comprehensive and effective cloud migration strategy that best meets the needs of your business. We have extensive experience working with companies across a variety of industries, and we know exactly what it takes to ensure a smooth transition to the cloud.

Whether you’re looking for guidance on which platform to use or assistance with developing a detailed plan for migrating your data and applications, our team is here to help. We offer a full range of services including rigorous testing and monitoring, education on best practices, and ongoing optimization and review to ensure that your strategy is always up-to-date and effective.

So if you’re ready to make the switch to the cloud, contact the team at Advance Networks today and let’s get started on creating the best cloud migration strategy possible for your business.

Cloud migrations are becoming increasingly popular as businesses of all sizes realize the benefits of cloud-based solutions. 

In fact, in 2022 alone, 61% of all businesses migrated their workload to the cloud, and 94% of enterprises use cloud services.

However, what they don’t tell you is that making the switch from on-premises systems to the cloud can be very difficult, and is fraught with challenges that can impact your ability to successfully make the migration. 

Not only that, but failing to successfully complete a cloud migration or overrunning the project can make your costs skyrocket in the hundreds of thousands.

To help ensure your cloud migration planning goes well, this article will outline the 10 most common cloud migration challenges and provide tips for overcoming them.

What is Cloud Migration and What is it All About?

Before we dive into the cloud migration challenges, let’s first define what cloud migration is and why it’s important for businesses to consider.

Cloud migration is the process of moving data, applications, and resources from on-premises systems or private cloud environments to a cloud computing environment. 

This can involve anything from migrating a single application to completely transforming your entire IT infrastructure.

There are numerous benefits that come with cloud migrations, including:

• Scalability
• Cost savings
• Increased agility and flexibility
• Improved security and disaster recovery capabilities 

As more companies adopt cloud technologies in their day-to-day operations, it’s becoming increasingly important for businesses to have a strong cloud presence in order to stay competitive.

Now, let’s dive into the top 10 cloud migration challenges that businesses may face and how to overcome them.

 

Ready to Speak to IT Experts About Your Own Cloud Migration Questions? Schedule a free consultation with us to get the answers you need! Learn More

 

The 10 Most Common Cloud Migration Challenges and How to Mitigate Them

1. Lack of Cloud Skills and Expertise

One of the most common cloud migration challenges is a lack of cloud expertise within your organization. 

The cloud is constantly evolving, making it difficult for teams to keep up with all the new developments and updates without adequate training or experience working in cloud environments. 

This can lead to delays in the migration process as well as potentially creating security vulnerabilities if cloud best practices aren’t followed properly. 

To mitigate cloud migration challenges like this one, consider investing in cloud skills training for your team or partnering with a reliable managed services provider who can provide expertise and support for your cloud platforms throughout the cloud migration process.

2. Underestimating Cloud Migration Costs

Many businesses underestimate just how expensive cloud migrations can be, from licensing fees and cloud infrastructure costs to hiring outside consultants or partners for help with the migration. 

To avoid overrunning your cloud migration budget, carefully plan and consider all potential expenses during the planning phase. Work with a managed services provider who can also help you accurately estimate cloud migration costs and identify cost-saving opportunities within your cloud migration strategies.

3. Cloud Vendor Lock-In Concerns

One of the main benefits of using cloud services is that it offers flexibility and scalability for businesses, allowing them to quickly adapt their IT resources as their needs change. 

But some organizations may be hesitant about getting moved to the cloud due to concerns about being locked into a specific cloud vendor. 

Before committing to a cloud provider, thoroughly research their terms and contracts as well as their track record for supporting customers during migrations and changes in cloud environments. 

Additionally, it’s vital to ensure you have a clear understanding of your organization’s cloud needs and goals so that you can select the right cloud provider that will meet those needs.

4. Difficulty Migrating Legacy Applications

Legacy applications, which are older and often custom-built applications, can often be difficult or even impossible to migrate to the cloud due to compatibility issues or outdated technology. 

One solution is modernizing these legacy applications by updating them with more current technologies before migrating them to the cloud. Or, consider replacing them with cloud-based alternatives that offer similar functionality, or adopting a hybrid cloud solution. 

5. Slow Network Speeds and Performance Issues

Another potential issue during cloud migrations is slow network speeds or a decrease in overall performance as compared to on-premises systems. This can have a negative impact on productivity, business objectives and user experience for employees accessing cloud resources. 

To address this challenge, work with a managed services provider who can help optimize your cloud infrastructure for maximum performance or supply hosting services via third-party data centers and ensure that your network connectivity can handle cloud usage demands.

 

Interested in learning more about the kind of value MSPs are bringing to businesses? Check out these blogs: How Managed Services Work 4 Benefits of Outsourcing IT Services You Should Know The 10 Most Common IT Problems in Businesses and How to Solve Them

 

6. Data Security and Compliance Concerns

Security is always a major concern when it comes to managing sensitive data, and migrating those assets to the cloud may bring up additional worries about maintaining compliance with industry regulations such as HIPAA or PCI DSS. 

Ensure that your cloud provider offers the necessary cloud security measures and support to keep your data safe, such as multi-factor authentication and encryption. And work with a managed services provider who can help you meet compliance requirements and monitor for potential threats in your cloud environment.

7. Lack of Proper Planning and Preparation

A successful cloud migration requires thorough planning and preparation, from analyzing current IT infrastructure to identifying cloud goals and needs as well as developing a detailed migration strategy. 

Without proper planning, businesses may run into challenges during the cloud migration process or even end up selecting the wrong cloud solution for their needs. 

To avoid this issue, take the time to carefully plan out every step of the cloud migration, from start to finish. And work with a managed services provider who can offer expertise and support throughout the cloud migration process. 

8. Insufficient Cloud Skills and Resources

Making the switch to cloud technology often requires developing new skills and expertise, as well as having enough staff and resources available for the cloud migration and ongoing cloud management. 

To address this challenge, consider training current staff on cloud technologies or hiring cloud professionals with the necessary skills. Partnering with a managed services provider can also provide access to experienced cloud experts and additional resources when needed. 

9. Unanticipated Downtime During Migration

Any unexpected downtime during a cloud migration can have negative consequences for business operations and productivity. 

To prevent this issue, carefully plan out your cloud migration timeline and schedule any necessary downtime during slow periods or off-hours. 

You should also consider working with a managed services provider who can help minimize disruptions and quickly resolve any unexpected issues that may arise during the cloud migration process. 

10. Difficulty integrating Cloud Solutions With Existing Systems

In some cases, businesses may struggle to integrate cloud solutions with their current on-premises infrastructure or other cloud technologies. This can result in difficulties managing and utilizing cloud resources effectively. 

To best mitigate this challenge, a managed services provider who has experience integrating cloud solutions can offer support in optimizing your overall cloud infrastructure. 

You can also select cloud solutions that are compatible with your current technology setup and have features for seamless integration. 

Mitigating Cloud Migration Challenges With the Help of a Managed Services Provider

Migrating to the cloud can bring numerous benefits for businesses, but it’s important to consider and prepare for potential challenges that may arise during the cloud migration process. 

By addressing these common cloud migration challenges and taking steps to prevent or mitigate them, businesses can ensure a successful cloud adoption.

Advanced Networks is a managed IT services provider that helps clients in Los Angeles and Orange County use technology to their advantage. We work with our clients to design and carry out local or cloud-based solutions, always striving for improved operations.

To discover what kind of ROI we can bring to your business through the power of cloud computing, schedule a free consultation with us today.

For owners that face frequent technology issues in their business, their costs are 16x higher, on average than businesses that don’t.

This staggering statistic highlights how detrimental common technology problems can be for businesses that don’t have a tight handle on solving problems as they come up (or ideally avoiding them altogether.

In this blog, we’re going to explore the 10 most common IT problems in business today, including what you can do to avoid them completely and, if you can’t avoid them, how to solve them and prevent them from hurting your bottom line.

The 10 Most Common IT Problems in Business Today

1. Lack of IT Security

One of the most common IT problems for businesses is a lack of IT security, leading to potential security risks, cyber attacks and data breaches. 

These types of events can lead to loss or theft of sensitive information, reputation damage, loss of customer trust, legal fines, and more.

To avoid this problem, implement secure password policies for all employees, regularly update software with the latest security patches, have a reliable backup system in place for your data, and train employees on proper IT security measures and protocols. 

In the event that your business does experience a breach or attack, act quickly to contain and minimize any damage done while informing affected parties as necessary. 

If you don’t have the capability to implement a robust cyber security system yourself (and manage it on an ongoing basis) you may want to consider hiring a managed service provider and utilizing their support services.

 

Want to Get a Handle on Your IT Performance and Management? Talk to us today about setting up a free consultation! Learn More

 

2. Slow Network Speeds

Slow network speeds, and internet connectivity issues in general can lead to decreased productivity and frustration amongst employees, as well as loss of potential business opportunities.

The best way to avoid this problem with your IT, make sure you have the proper infrastructure in place for your needs and regularly check for any potential issues that could be causing slow internet and network speeds. You can also improve network efficiency by minimizing unnecessary network usage and utilizing bandwidth management tools. 

If you are still experiencing slow network speeds after taking preventative measures, it may be time to consider upgrading your IT infrastructure or switching service providers. 

3. Hardware Failures

Hardware failures are a common IT issue business owners face and can lead to loss of important data and productivity disruptions while waiting for repairs or replacements.

To side-step this issue, properly maintain all hardware equipment and consider investing in extended warranties or IT support contracts. It’s also a good idea to regularly perform data backups and have a disaster recovery plan in place for how your team can continue working in the event of something as minor as a blue screen of death or major hardware failure. 

4. Software Incompatibility Issues

Frequent software updates can lead to compatibility problems, causing slow performance or potential loss of data.

To avoid this IT problem, make sure all software is updated on a regular basis and consider implementing a company policy that requires employees to use the same (compatible) versions of necessary software. 

If you aren’t able to avoid compatibility issues, try working with IT professionals to find solutions or switch to compatible software as needed. 

5. Poor Communication Systems

Inefficient communication systems can lead to confusion amongst team members and missed opportunities for collaboration.

Consider investing in reliable communication systems such as video conferencing software and ensure that all employees are properly trained on their use. Regularly review the effectiveness of your communication systems and consider implementing new cloud-based technology or strategies as needed. 

6. Lack of Mobile Accessibility

In today’s world, it’s important for businesses to have a mobile presence in order to stay competitive (especially considering that many people now work remotely). 

A lack of mobile accessibility can lead to missed opportunities for potential customers and a negative reputation amongst consumers who expect companies to keep up with current technology trends.

 

Are You Interested in Becoming an Expert on IT Subject Matter? Check Out These Other Great Blogs Today: 5 Important Benefits of Cyber Security Training How Managed Services Work 4 Benefits of Outsourcing IT Services You Should Know

 

To avoid this IT problem that many businesses face, make sure your website is optimized for mobile devices and consider creating a mobile app for your business if it aligns with your overall goals and target audience.

 In addition, train employees on how to properly use mobile devices for work purposes and implement any necessary security measures and requisite cloud services. 

7. Technology Overload

Implementing too much technology at once can lead to confusion among employees and decreased productivity as they struggle to adapt to the new systems.

Avoid this problem by carefully assessing if new technology is truly necessary for your business needs before implementing it. Have a clear plan in place for how employees will be trained on the new technology and provide ongoing support as needed.

It’s also important to regularly review the effectiveness of different technologies and make adjustments or cut out any that aren’t serving their purpose. 

8. Unreliable Backups

Not properly backing up important data can lead to loss of critical information and major setbacks for your business.

You may want to give serious thought to implementing a regular backup schedule and storing backups in multiple secure locations. Consider investing in automated software solutions to regularly back up important data (preferably to the cloud) and make sure all employees are aware of the importance of backing up their work. 

If your data is lost, IT professionals can help with recovery efforts or retrieving backups. 

9. Cybersecurity Threats

Cyberattacks can lead to loss of valuable information, damage to your company’s reputation, and potential legal issues.

Reduce the likelihood of experiencing this problem by investing in reliable cybersecurity measures such as firewalls and malware protection software. Train employees on proper internet usage and security protocols to minimize risks, regularly update passwords and access privileges, and work with IT professionals to regularly assess and improve your cybersecurity measures. 

10. Inadequate Training and Support

Without proper training and support, employees may struggle to effectively use technology or may not know how to properly address IT problems, leading to decreased productivity and frustration (and even accidentally deleting mission-critical data).

Provide ongoing training for any new technologies implemented in the workplace and offer resources for employees to seek IT support as needed. Consider hiring an IT professional or team to provide additional technical expertise and support. 

By investing in employee education and support, you can prevent IT problems and ensure that technology is being used efficiently in the workplace.

Choosing a Reputable Managed IT Service Provider to Help You Avoid Becoming Victim to These Common Technology Problems

Advanced Networks offers a variety of IT services, from simple monthly agreements to full cloud-hosted servers and network designs. We pride ourselves on our managed IT service background and our close working relationships with a diverse range of clients who are realizing their business potential.

If you’d like to see how we can help your business protect its bottom line by avoiding all the major IT problems listed above, please schedule a free consultation with us today.

Credit:Towfiqu barbhuiya

 

It will come as no surprise to hear that the sophistication and frequency of cyber threats has grown exponentially over the last few years.

According to Purple Sec, cyber attacks increased by 600% during the COVID-19 pandemic. As a result, cybersecurity awareness training has never been more important for organizations to prioritize.

The largest security threat organizations face when it comes to cyber security is human error, with the potential impacts for those who fall victim to cyber attacks resulting in thousands of dollars in costs.

Educating employees is critical to ensuring the protection of your organization as employees are always your first line of defense. When your organization prioritizes a security culture employees are more likely to engage and understand the importance of security awareness training.

In this article, we’ll explore the importance and benefits of security awareness training, and how focusing on information security training today leads to a better tomorrow for your business.

 

Prevent Cyber Attacks With Cyber Awareness Training Focus on educating your employees with help from Advanced Networks. Learn More

 

The Benefits of Cyber Security Training in the Workplace

By educating your employees on how to protect both their sensitive information and the organization’s information. It allows them to become engaged in the organization’s cyber resiliency while learning why cyber awareness training is important.  

Let’s take a closer look at five of the most significant benefits of cyber security awareness training. 

1. Prevent Employees From Falling for Phishing Attacks

Cyber awareness training helps empower employees to take ownership of identifying security risks, such as how to avoid falling victim to phishing emails and attacks.

Phishing emails are when an attacker sends emails containing a link or attachment to be downloaded that appear legitimate but are designed to steal information or install malware on your organization’s devices. 

These types of attacks are often referred to as social engineering attacks as they are designed to make your employees act quickly without second guessing the source of the email.

Implementing awareness training that includes phishing simulations is one of the best ways to have users exposed to real-world scenarios in a controlled environment. This instills cyber awareness in your staff while ensuring they learn the best practices through additional training content. 

2. Reduce the Likelihood of a Data Breach

Implementing training for employees and fostering a culture that prioritizes data protection is the easiest way to reduce the odds of experiencing a data breach. 

By educating employees on the signs of suspicious activity and what to do if they believe there has been a breach, businesses can react quickly and efficiently in case of a potential threat. 

Employees that are uninformed of potential threats pose easy targets for bad actors who are looking to capitalize on a very small mistake.

3. Retaining Client Trust

Businesses that experience data breaches are often unlikely to retain clients. One moment in time can cost years of building trust and reputation with clients, investors, and shareholders.

The results of a survey showed that 86.6% of respondents said they were hesitant to do business with a company that had experienced a data breach.

One attack is all it takes to do irreparable damage to a company’s credibility. The benefits of cyber awareness training to ensure employees are prepared far outweigh the cost if an attack is successful.

Data breaches often also affect partnerships with other businesses. After incidents that become public relationships can appear riskier than they previously had.

In an effort to remove themselves from the impact on their reputation, organizations will often choose to distance themselves from relationships involving data breaches.

4. Mitigating Compliance Issues

As times change, so do the number of regulations businesses must follow. In response to this, a Hyperproof study showed that 83% of respondents planned to purchase or evaluate new tools that would help them automate and simplify their risk management efforts.

Additionally, a further 61% stated that their companies experienced at least one security or compliance issue within the past three years.

If your company operates within a highly-regulated industry, managing sensitive information is a daily occurrence. However, if you are found to be in violation of data protection protocols, you could face sanctions, reputational damage, and a lack of consumer confidence.

In one specific example, HIPAA non-compliance can result in fines ranging from $100 to $50,000 for every violation. That’s a steep price to pay for improper data management.

Educating employees about handling sensitive data is critical. One of the benefits of cyber security training is that your staff will gain the necessary knowledge to avoid the pitfalls of mishandling data to ensure your business avoids compliance violations.

5. Avoiding Legal Issues

Cyber attacks damage more than just your organization’s digital protection and reputation. They can also directly impact your profits.

According to IBM’s Cost of a Data Breach Report, the average cost of a data breach rose to $4.35 million in 2022, a 2.6% increase from 2021’s reported value of $4.24 million. Furthermore, suffering a data breach can result in a litany of fines, penalties and lawsuits for your business.

Implementing a cyber awareness training program not only educates your staff, but can also potentially save you millions of dollars in the long run.

 

Interested in learning more about cybersecurity? Check out these blogs: LA IT Support, Cybersecurity Audits, and Your Business IT Support in LA: The Importance of Email Encryption Services IT Support in LA, the PAB, and Securing Your Business From Phishing

 

Bring the Benefits of Cyber Security Training to Your Business With Advanced Networks

When employees are aware of potential security threats and how to mitigate them, they are far less likely to potentially cause a costly data breach. 

Implementing cyber awareness training positions businesses and employees on how to protect sensitive data. 

As a leading managed service provider, Advanced Networks ensures your business is prepared for any potential cyber attacks. With an average response time of just eight minutes for all IT issues, we can eliminate threats and get your business back on track quickly and efficiently.

Our advanced cybersecurity services offer the same level of protection as that of a Managed Security Service Provider (MSSP) and include:

• SIEM server and log reviews
• Virus/spyware/spam removal
• Vulnerability penetration testing
• Centralized patch management
• MFA (Multi-Factor Authentication)
• Reviewing firewall and router logs
• Cybersecurity compliance checklists
• Free antivirus and anti-malware protection
• Secure email services (via Hosted Exchange)
• Online document sharing (via Hosted Exchange) 

With more than 20 years of combined IT experience, we focus on securing your infrastructure so you can focus on managing your business. 

For more information on our cybersecurity awareness training, contact us today.

Credit: ThisisEngineering RAEng

In response to the COVID-19 pandemic, businesses were faced with an unprecedented choice: adapt their business model to the new normal or face closure. Those who opted for the former pivoted to a work-from-home model, allowing their operations to safely continue in light of restrictions.

Of course, this transition entailed a deeper dependence on technology. With that dependence came the inevitable surge in IT and cyber security issues. To keep things running smoothly and securely, organizations began turning to MSPs in droves, which led to several managed services providers challenges.

So, the question is: what are some of the main challenges of working with MSPs? In this article, we highlight the challenges that companies and business owners may be facing with MSPs. By learning to identify the five most common IT managed services challenges, you’ll be well-equipped to evaluate your provider.

The 5 Major IT Managed Services Challenges

From small businesses to large enterprises, many organizations now depend on MSPs for their growing IT needs. 

It’s little wonder that the global market size for managed services providers (MSPs) is projected to grow from $243 billion in 2021 to $557 billion in 2028, representing a 12.6% compound annual growth rate (CAGR).

Ironically, within this increasingly crowded MSP market, quality services have never been harder to come by; new MSPs seem to spring up out of nowhere, merely to take advantage of the heightened demand without the right qualifications. Below, we discuss the 5 IT managed services challenges that you may be dealing with.

 

Mitigate Managed Services Challenges With a Proven Partner Benefit from high-quality managed IT services from Advanced Networks. Learn More

 

1. Slow Remediation or Unresolved Tickets

Many MSPs offer help desk services to help organizations address IT issues. The mix of rapid assistance, technical expertise, and first-rate customer service have made help desks invaluable for businesses looking to streamline operations and eliminate workflow inefficiencies.

But what happens when service requests go unanswered for long stretches of time? Or, worse yet, when incidents go altogether unresolved? Now, instead of overcoming productivity hurdles, the MSP is creating new ones.

Tickets that remain in the pipeline unanswered or unresolved are a key indicator that you’re dealing with an unqualified MSP. In cases like these, it’s safe to assume that the MSP is more concerned with customer acquisition than customer retention.

2. Downtime is Still a Major Problem

Managing downtime represents one of the major challenges for MSPs, which costs companies between $5,600 and $9,000 per minute, according to some estimates. These events can be triggered by a variety of causes, both incidental and malicious. 

While downtime events can’t be entirely eliminated, they can be drastically reduced in terms of frequency and duration. For example, 24/7 remote monitoring is one of the most effective tools in an MSP’s arsenal. It allows downtime events to be quickly detected and remediated, even in the absence of technicians.

So if you’ve noticed an uptick in downtime events, then it’s time for a frank discussion with your MSP to determine whether the cause is internal or the MSP itself.

3. Recurring Incidents and Problems

When mission-critical IT functions are threatened, your MSP springs into action. Not only will they fix the problem, but they’ll often conduct a root cause analysis (RCA) to identify the underlying cause. By remediating problems at their source, the chance of a recurring issue is all but eliminated.

If you’ve been with the same MSP for a while and the same issues continue to crop up, then it may be time for a change.

Sometimes the problem may be related to a failure in an MSP’s remote monitoring services; other times, the support team may simply lack the technical expertise to penetrate deeper. In either case, your business productivity should not have to pay the price for their inefficiencies.

4. Inadequate Cyber Security Practices

Remote work led to a startling increase in cyber crime and data breaches. If left unprotected, your business can suffer serious reputational and financial losses (to the average tune of some $4.82 million).

Therefore, a good MSP will always stay up-to-date with the latest cybersecurity best practices. This is true for both their clients’ protection and their own. And it’s never been more important than in the post-pandemic landscape. 

Make sure that your MSP is maintaining their own rigorous security protocols; if targeted by cyber criminals, your data can be breached through their servers. That’s why managing security should remain a top priority for everyone.

 

Interested in learning more about managed IT services? Check out these blogs: How Managed Services Work What You Should Know About Managed IT Pricing The Benefits of Managed IT Services for a Manufacturing Environment

 

5. Perpetual Upselling

No one knows your IT infrastructure like your MSP does. So when they make a recommendation for an additional service, chances are it’s a sincere gesture that will lead to improved operations.

The trouble arises when an MSP repeatedly tries to upsell you on additional services you either don’t want, don’t need, or can’t afford while underdelivering on their current service offerings outlined in your service-level agreement (SLA). 

As a result, it’s best to avoid partnering with an MSP that seems more interested in sales and marketing than IT.

Overcome Managed Services Providers Challenges With Advanced Networks

Quality is the key to success. However, with so many MSPs inundating the market today, it can be hard to discern, especially when their expertise is outside of your wheelhouse. 

Luckily, now that you understand the five most common IT managed services challenges, you can decide whether your current MSP relationship is a good fit for your business.

If you are looking for a high-quality managed IT service without the guesswork, Advanced Networks can help. From resolving day-to-day IT issues to helping your business achieve a full digital transformation, our comprehensive, no-nonsense services will get you there. 

Our services include:

• Cloud services
• Proactive IT support
• Hardware-as-a-Service (HaaS)
• End-to-end managed IT services
• Advanced cybersecurity services
• Networking design and integration
• Backup and disaster recovery services
• Technical Account Manager / Virtual Chief Operating Officer (vCIO)

Contact us today for more information and leave your managed services challenges behind.