How to identify IT support that is not customer centric in Los Angeles
8
They still have long term contracts
7
They have auto-repeating contract clauses
6
They don’t provide quarterly it reviews
5
They have huge set up fees
4
They don’t provide true flat rate it agreements
3
Their basic IT support agreement doesn’t include disaster recovery because it is sold separately
2
They nickel and dime you to death
1
They act arrogant and talk down to you
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