Arrowroot Capital: Enterprise Security, Compliance & Managed IT Case Study

The challenge

Arrowroot Capital had grown quickly into a respected Los Angeles growth-equity firm investing in software companies worldwide. As often happens with fast-moving investment teams, the technology foundation had not kept pace with the firm — and for a business that handles sensitive financial data and answers to investors and regulators, those gaps were worth closing decisively.

• No enterprise endpoint securityDevices were running without managed EDR/MDR, leaving no centralized detection or response across the firm.
• Limited email securityEmail — the primary channel for deal flow and investor communication — lacked enterprise-grade protection against phishing and impersonation.
• No multi-factor authenticationAccounts were protected by passwords alone, without MFA on the systems that hold confidential data.
• No enterprise spam filteringInboxes had no advanced spam and threat filtering in front of them.
• No backup or disaster recoveryThere was no tested backup and recovery in place to protect against data loss or an outage.
• No managed ITSupport was reactive, with no proactive monitoring, patching, or a dedicated team that knew the environment.
• Compliance gapsThe controls expected during investor due diligence and security reviews were not yet fully in place.

The solution

Advanced Networks brought Arrowroot Capital up to an enterprise standard — layering in managed security, modern email protection, resilient backup, and full-service IT, all built around the confidentiality and compliance expectations of a financial-services firm.

Managed EDR/MDR

We rolled out managed endpoint detection and response across every device, giving the firm 24/7 threat detection and expert response.

Multi-factor authentication

We deployed MFA across the firm’s accounts, closing the single biggest gap in access security and protecting confidential investment and investor data.

Enterprise email & spam protection

We put enterprise-grade email security and spam filtering in front of every inbox, blocking phishing, impersonation, and spam before it reaches staff.

Backup & disaster recovery

We implemented tested backup and disaster recovery, so a hardware failure, ransomware event, or accidental deletion no longer means lost data or lost time.

Full managed IT services

We took over the firm’s IT end to end — 24/7 monitoring, proactive patching, helpdesk, and a team that knows the environment — with every ticket held to a defined SLA.

Compliance readiness

We aligned the environment to the security controls expected in investor due diligence and audits, so the firm can demonstrate a mature, defensible IT posture on request.

The major projects

The results

• 99% system uptime across the firm’s environment
• 100% of support tickets resolved within SLA — consistent, accountable service
• Thousands of spam and phishing messages blocked every month before reaching staff
• Passed a security audit, validating the new controls and compliance posture
• Faster support response from a dedicated team that knows the environment