Co-Managed IT San Francisco

🤝 Co-Managed IT Services San Francisco

Co-Managed IT: Your Team Plus Ours, San Francisco

Your IT manager is talented — and buried. Tickets eat the roadmap, nights and weekends eat the person, and every vacation is a gamble. Co-managed IT keeps your internal team in charge while our San Francisco bench carries the load they shouldn’t: help desk volume, 24/7 monitoring, security operations, and the projects that never quite start.

  • Your team keeps ownership, priorities, and institutional knowledge
  • We absorb ticket volume, after-hours coverage, and monitoring
  • Senior specialists on tap: security, cloud, network architecture
  • Enterprise tooling — RMM, EDR, documentation — without the licenses
  • A partnership agreement, not a replacement threat
⭐ 5.0 Google RatingMicrosoft PartnerSOC 2 Ready24/7 Live SupportMSP 501 Top 50

Map the Right Split

Thirty minutes with your IT lead: we’ll sketch which responsibilities to keep, which to share, and what it costs.

1+1Your Context + Our Scale
24/7Coverage Without Burnout
8minHelp Desk Response
20+Years Partnering With IT Teams
#36MSP 501 Nationally
200+Businesses Protected
The Advanced Networks team

Aligned, Not Replaced
Your team, amplified
Advanced Networks advisors working with a client

Bench Depth On Demand
Specialists when you need them
The Advanced Networks engineering team

Nights Covered
Your team sleeps again
Your Local San Francisco IT Partner

Why Great Internal IT Teams Hit a Wall

Somewhere between employee forty and employee two hundred, every San Francisco company discovers the same math: one or two internal IT people cannot simultaneously answer tickets, watch security alerts, manage the cloud environment, negotiate with vendors, plan the roadmap, and take a day off. The work isn’t too hard — it’s too wide.

The usual answers all have sharp edges. Hiring a second or third IT person costs well into six figures per seat in this market, and you still don’t get around-the-clock coverage or a security specialist. Outsourcing everything throws away the institutional knowledge your IT manager spent years building — and good IT managers rightly resist it. Doing nothing means your best technical hire spends their days resetting passwords while the strategic work rots in a backlog.

  • Help desk volume — 8-minute average response, 24/7/365
  • Monitoring, patching, and endpoint management at scale
  • Security operations: EDR, SIEM, phishing defense, response
  • Backup verification and disaster recovery testing
1+1
Your Context + Our Scale
24/7
Coverage Without Burnout
8min
Help Desk Response
20+
Years Partnering With IT Teams
What Your Team Gains

The Missing Pieces, On Tap

Co-managed clients pull from the same toolkit and bench as our fully managed clients — in whatever mix fits.

Help Desk Relief
Your users get an 8-minute-response desk around the clock; your IT lead gets their calendar back for the work only they can do.
After-Hours & Vacation Coverage
Monitoring and live response through nights, weekends, and that two-week trip your IT manager keeps postponing.
Security Operations
A watched EDR/SIEM stack and incident response muscle no one-person team can staff alone — see our San Francisco security services.
Enterprise Tooling
RMM, documentation systems, and reporting your team uses alongside us — no six-figure license stack to buy and maintain.
Specialist Escalation
Azure architecture, cloud migrations, network redesigns, Microsoft 365 tenancy work — senior engineers on demand instead of consultants by the hour.
Executive Reporting
Board-ready reporting on tickets, risk, and roadmap that makes your internal team look as good as it is.
The Advanced Networks Difference

Why San Francisco Businesses Switch to Us

We’re not the cheapest IT provider in San Francisco. We’re the best one and here’s why that matters for your business.

01
A Real SF Office
27 Maiden Ln, staffed — when something breaks, a technician who knows your setup is on BART, not on a flight.
02
All-Inclusive Flat-Rate Pricing
One flat monthly fee covers help desk, security, monitoring, and projects. A hiring sprint won’t blow up your invoice.
03
Proactive, Not Reactive
Around 85% of issues are resolved through proactive monitoring before your team feels them.
04
Security Built Into Your Flat Rate
A dedicated vCIO turns your security posture into business value — compliance-ready controls, insurer-grade evidence, and a technology roadmap, all included.
05
Two-Decade Depth, Startup Speed
#36 nationally ranked MSP processes with the responsiveness SF companies actually expect.
06
Contract Flexibility
No punishing lock-ins. We earn the relationship every month — if we’re ever not delivering, you’re free to leave.
Client Reviews

What Businesses Say About Us

Long-standing Advanced Networks clients, in their own words.

★★★★★

“Institutional-grade IT without standing up our own department — security, uptime, and support that scale with the firm.”

Arrowroot Capital Private Equity — institutional standard
★★★★★

“We scaled to roughly one hundred people on secure cloud desktops with Advanced Networks running the environment — every new hire productive on day one, in the office or remote.”

M&Y Law Firm Legal — 100 users on cloud desktops
★★★★★

“Busy seasons used to mean IT anxiety. Since switching, our filing seasons have run without a single hour of unplanned downtime.”

JH Accounting Accounting — busy-season stability
IT Leaders Ask

Co-Managed IT FAQ

Honest answers — including to the question your IT manager is quietly worried about.

Is this how you replace our IT manager?
No — and the agreement says so in writing. Co-managed clients keep internal IT in command; we succeed when your IT lead finally gets to do the strategic work they were hired for. Firms that want full outsourcing buy our fully managed service instead; this is a different product on purpose.
What does co-managed IT cost compared to hiring?
Typically well below one mid-level IT salary for coverage no single hire can provide: 24/7 desk, monitoring, security operations, and a specialist bench. Pricing is flat-rate monthly, scoped to users and the responsibility split.
Who do our employees call — you or our team?
Whatever routing you choose. Most clients send all tickets to our desk with defined escalations to internal staff; some keep VIPs or specific systems in-house. The RACI makes it unambiguous.
Can our IT staff use your tools directly?
Yes — shared RMM, documentation, and ticketing with full visibility is the default. Your team keeps admin access and sees the same dashboards we do. No black boxes.
We’re in San Francisco but our sites span the Bay. Covered?
Yes — onsite dispatch runs from 27 Maiden Ln across San Francisco, Oakland, Daly City, South San Francisco, and down the Peninsula through San Mateo and Redwood City.
What if we eventually want to go fully managed — or fully in-house?
The model flexes both directions. Because everything is documented in shared systems from day one, shifting responsibilities either way is a planning conversation, not a hostage negotiation.

Advanced Networks — San Francisco Office · 27 Maiden Ln, San Francisco, CA 94108 · (415) 915-4080 · Open 24 hours

Explore the San Francisco stack your team can draw on: Managed IT Services · IT Support · Cybersecurity · Cloud Services · IT Consulting.

For IT Leaders

Give Your IT Team a Bench, Not a Replacement

Bring your IT lead to the call — (415) 915-4080. We’ll sketch the responsibility split together and put real numbers on it within a week.